COMMERCE FORM THREE TERMINAL EXAMINATION

Time Allowed: 3 Hours
Instructions:

• This paper has three sections: A, B, and C.

• Answer ALL questions in Sections A and B.

• In Section C, answer any TWO questions.

• Write your answers clearly and neatly.

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SECTION A (20 Marks)

(Answer ALL questions in this section.)

1. Multiple Choice Questions (10 Marks)

Choose the correct answer (A, B, C, or D) for each question.

i. Which of the following is part of the communication process?

• A. Noise

• B. Encoding

• C. Medium

• D. All of the above

ii. What is the main purpose of communication?

• A. Entertaining

• B. Persuading

• C. Informing

• D. Controlling

iii. Which of these is a financial institution in Tanzania?

• A. NBC

• B. Bank of Tanzania (BoT)

• C. Non-Bank Financial Institutions (NBFIs)

• D. All of the above

iv. What is a key function of marketing?

• A. Promotion

• B. Pricing

• C. Distribution

• D. All of the above

v. Why is a business plan important?

• A. To get investment funds

• B. To organize business ideas

• C. To set business goals

• D. All of the above

vi. Which document shows the price of goods before payment?

• A. Bill of lading

• B. Commercial invoice

• C. Proforma invoice

• D. Trade enquiry

vii. What does INCOTERMS mean?

• A. International Commerce Terms

• B. International Commercial Terms

• C. Inland Commercial Terms

• D. Inland Commerce Terms

viii. Selling goods to other countries through middlemen is called?

• A. Direct export

• B. Indirect export

• C. Import trade

• D. Entrepot trade

ix. Which is a source of capital for entrepreneurs?

• A. Bank loans

• B. Government grants

• C. Personal savings

• D. All of the above

x. What is innovation?

• A. Creating something new

• B. Improving existing products

• C. Developing better production methods

• D. All of the above

2. Matching Items (10 Marks)

Match each term in List A with the correct description in List B.

List A

1. Communication

2. Marketing

3. Money

4. International trade

5. Entrepreneurship

6. E-mail

List B
A. Sending and receiving information.
B. Buying and selling between countries.
C. Starting a business with financial risks for profit.
D. Used to buy and sell goods/services.
E. Advertising and selling products.
F. A digital message sent electronically.

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SECTION B (42 Marks)

(Answer ALL questions in this section.)

3. Explain the key elements of the communication process. (6 Marks)
4. Why is business communication important? (6 Marks)
5. What are the main functions of marketing? (6 Marks)
6. Explain the marketing mix (4 Ps). (6 Marks)
7. Describe the functions of money. (6 Marks)
8. Differentiate between domestic trade and international trade. (6 Marks)
9. List and explain documents used in export trade. (6 Marks)

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SECTION C (18 Marks)

(Answer any TWO questions.)

10. Discuss the barriers to effective business communication and suggest ways to overcome them. (9 Marks)
11. Explain the role of financial institutions in the economy. (9 Marks)
12. What are the challenges and opportunities for entrepreneurs in Tanzania? (9 Marks)